Establishing Rapport

This is a very important part of the interview because while establishing rapport, first impressions are made, and the tone of the interview is set. Some people suggest that the decision to hire is greatly influenced by the first five minutes of the interview. A good interviewer will introduce him/herself, and take the lead. Follow his or her lead - if they are chatty, be chatty; if they are formal, be formal. Some employers use what seems to be casual conversation to get to know you on a more personal level – this may be crucial to a hiring decision!
Tips:
• Smile and maintain eye contact. This is one way of communicating confidence, even if you don't feel it.
• If the interviewer offers his or her hand, shake it firmly. If they don't, it is appropriate to offer yours.
• Wait until the interviewer sits or offers you a seat before sitting down.
• If the interviewer is making small talk, participate. Keep your answers short and positive.