Thursday, January 15, 2009

Rules

1. Never assume

2. Draw a picture. (Draw as much detail as possible and take good notes.)

3. Ask “What’s wrong?”. If the customer tells you there are several things wrong, ask them which is the most important. In many cases once you fix the important problem, the smaller problems are also resolved.
4. What is the print path?

5. Get down to a workable level. Once you know the print path, eliminate all unnecessary items.

6. When you recreate, recreate with a new and unique name.

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